About us

About Eton House

Eton House is a privately owned Home that is located in the middle of Eton, Windsor and Datchet. With beautiful surroundings, Eton House is located in a very serene location, with wooded areas out front providing the Home with a very scenic feel. Eton House has been established since 1987 and with Windsor, Datchet and Eton only a few minutes away, there is easy access for residents to all three towns. Eton House is registered with CQC as a residential dementia care home.

"People and relatives provided consistently positive feedback about the care, staff and management. They provided examples of the outstanding care at the service and the positive changes that resulted in people's lives"
CQC Inspection Report, March 2019

Our Approach to Person-Centred Dementia Care

Eton House aims to provide person-centred care by using the Dementia Care Mapping observational tool and the VIPS framework. Based on the VIPS (Values, Individual, Perspective, Social Environment) model of Professor Tom Kitwood, leader in person-centred care for Dementia patients, Eton House has signed up to the Dementia Pledge and the Dignity In Care champion. We aspire to deliver the best person-centred care to our residents.

Dementia Care Mapping™ is an established approach to achieving and embedding person-centred care for people with dementia, recognised by the National Institute for Health and Clinical Excellence (NICE). Dementia Care Mapping™ prepares staff to take the perspective of the person with dementia in assessing the quality of the care they provide. It empowers staff teams to engage in evidence-based critical reflection in order to improve the quality of care for people living with dementia.

Eton House has its own mapper who will assist in developing tailored person-centred care for the residents to continuously improve their quality of life.

Eton House uses the Jackie Pool’s “Bee Inspired Dementia Care Program” to provide individualised care tailored to the cognitive needs of our residents. For us, our care is tailored towards each individual’s needs, person centred care is at the heart of everything that we do.

Eton House is part of the Windsor, Ascot and Maidenhead Dementia Action Alliance which is a network of individual, professionals and organisations that aim to raise awareness of dementia.

Eton House uses the innovative PainChek App to ensure proper pain management for people living with Dementia. It uses innovative AI technology to detect signs of pain for people who cannot verbalise their pain or whose communication abilities fluctuate. It documents this and allows for the correct tailored pain assessment solution to take place.

There is plenty of signage up around the Home to help the residents find their way around. There is plenty of old fashioned furniture, posters and ornaments, all of which ensure that the feel of Eton House is very much that of a home. There are memory boxes placed outside the bedrooms for any residents that live with dementia. These are filled with items that have substantial meaning to them and help them to locate their room. It is important to remember, our residents do not live in our workplace, we work in their home.

At Eton House, each and every resident has a care plan that details their preferences and wishes for the way they wish to be cared for at Eton House. We continuously encourage families, friends and the residents themselves to take part in creating the care plan as it embraces all that is person-centered care. It is important to us that the focus is always on the individual rather than the dementia. We want the resident and their loved ones to have quality and memorable moments when they are together. Our aim is simple. We want our residents to live well with dementia.

Our vision is ‘a homely, creative and stimulating environment with strong family values’

More Information

Meet our Team... they are always up to something good!

Abbas Abdeali

Operations Manager

Abbas is part of the ownership of Eton House. He started working at Eton House in 2011 as an office administrator, and then spent 4 years as the deputy manager until the end of 2016. He took over as the registered manager on January 2017 and spent a year upholding the Home's outstanding rating. Since January 2018, he has taken on the role of operations manager for the Home, where he takes the lead in Health & Safety, Learning and Development & IT and network solutions. As well as this, Abbas provides ongoing support to ensure the quality of the service is of the highest standards at all times. Abbas has completed his QCF Level 5 in Management in Health and Social Care, NEBOSH Level 3 certificate in Health & Safety, and Level 3 Award in Education and Training. He co-designed the HELM Leadership Programme in 2018 and is the sole creator of the CHAMP Well-being Programme, which was created in 2020. Both of these intiatives were created to enhance staff knowledge, skills & well-being and in turn promote the quality of the service and care to the residents. Abbas is also a Dementia Friends Champion for the Alzheimer’s Society.

“Our main and primary job is to make sure that our residents are safe, well looked after and loved. My belief is that you can only ensure that happens by teaching, supporting, loving and inspiring the people you work with to be the best that they can, and this in turn will mean that they provide outstanding care to the residents"

Patricia Gooden-Husbands

Compliance Manager & Dementia Care Practitioner

Patricia is a highly motivated individual with a proven track record of working within the Fundamental Standards and KLOE (CQC). She is specialised in Dementia Care, managing Behavioural and Psychological Symptoms of Dementia (BPSD). Patricia holds a Master’s Degree in Advancing Practice (Dementia Pathway). As a trained Dementia Practice Development coach, Patricia provide specialised dementia classroom-based learning to empower staff in providing person-centred care. For us, the best dementia care will always be activity-based, not task-based. this could include listening to music, helping in the garden or grounds, or other creative ways to keep residents stimulated and at the centre of care. Patricia has achieved the highest rating – OUTSTANDING overall rating – twice in her career. Having worked in different areas of elderly care, she is passionate about the well-being and quality of life of the elderly and ensuring their safeguards. As a mentor, she brings out the best in staff. Patricia is a licensed Dementia Mapper with evidence-based knowledge/practice in quality assurance and workforce development. She sits on different boards of Associations focusing on Adult Safeguarding, Outstanding Care and Management of Behaviours and Psychological Symptoms of Dementia. Patricia has promoting excellent quality standards of care for the elderly at her heart.

"I provide specialised dementia classroom-based learning to empower staff in providing person-centred care. For us, the best dementia care will always be activity-based, not task-based. This could include listening to music, helping in the garden or grounds, or other creative ways to keep residents stimulated and at the centre of care.".

Lynn Wootton

Registered Manager

Lynn joined Eton House in 2013 in the role of Senior Care Assistant. She has developed and learnt so much over the years, and progressed through a variety of management / senior leadership roles before taking on the role of Registered Manager at the start of 2020. Lynn's ethos and values line up with Eton House's and she is an embodiment of the vision of Eton House. Lynn completed her level 3 in Management and Leadership in 2018. Lynn has completed her level 5 Diploma in Health & Social Care. Lynn is a qualified Dementia Care Coach and has completed the HELM Leadership Programme. Lynn has already demonstrated that a willingness to learn and determination to succeed will bring success. Lynn has over 25 years experience in care and has vast experience in caring for residents with various needs. Lynn is extremely talented, kind and honest and she carries these traits through everything she does.

"my goal at work is to ensure the happiness and well-being of both residents and staff. Our residents are the foundation of our care home. We want to give them and their loved ones the opportunity to make special memories, which are so important for us all. I want to ensure that residents feel a sense of purpose, belonging and fulfilment, and with this be confident that each and every resident feels part of our family".

Laetitia Higgins

HR & Learning and Development Manager

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Our Amazing Care Team

All our staff are trained or are currently undergoing training in QCF Level 2’s or 3’s (or NVQ equivalent) qualifications in Health and Social Care depending on their job role within Eton House. Any new staff we employ will undertake and complete the Care Certificate as part of their induction training. The Care Certificate is the new set of standards that care workers stick to in their daily work practices.

Our staff have numerous years of experience behind them, helping them understand what is important in the day to day life of a resident in a Care Home. We appreciate that everyone is different and no two people will ever be the same, but we are able to adapt and pride ourselves on being able to provide person centered care to any residents that stay at Eton House.

Every day we have two senior care staff with an additional three care staff. One of the senior runs the shift whilst the other supports with medication and health related duties. This is supplemented with either the Manager or Deputy or on most days both. Admin staff work Monday to Friday, and there is a cook on duty every day. We have two housekeepers also working every day, ensuring that all bedrooms and communal areas are cleaned to a fantastic standard.

As part of the senior carers we have two well-being co-ordinators in the Home and these are both responsible for ensuring the health and well-being of the residents is at its utmost at all times. Our senior carers have over 60 years experience in the Health and Social care setting between them.

care, dignity and respect

is at the centre of everything we do