"People who used the service and those who had contact with service, spoke highly about the caring attitude of staff. We saw outstanding examples of how staff went "the extra mile" to ensure people's care needs were met."
Outstanding in Effective
"The service signed up to Care England's 'Dementia Pledge' to demonstrate their commitment to provide great dementia care and this was taken further by the registered manager who took a pro-active approach to ensure staff received learning that would enhance best practice in the area of dementia care."
Outstanding in Well-Led
"People and those who represented them were overwhelmingly positive when discussing how well the service was managed. People received care and support from staff who were highly motivated and proud of the service."